Data Deletion Instructions

This page explains how to delete your data from DraggonnB OS and how to revoke our access to any Facebook Page or Instagram Business account you have connected. It is provided in line with the Meta Platform requirements and South Africa’s POPIA.

Option 1 — Request full data deletion

Email info@draggonnb.online from the address associated with your account, with the subject line “Data deletion request”. Include your account email and business name. We will:

• Verify your identity (to protect your account).
• Delete your personal information and connected-account tokens from our systems, normally within 30 days.
• Confirm by email once completed.

Note: some records may be retained where required by law (e.g. tax/accounting records) or in secure backups for a limited period before they are overwritten.

Option 2 — Revoke Facebook / Instagram access only

If you only want to disconnect your social accounts (without deleting your DraggonnB account):

• In DraggonnB, go to Settings → Social Accounts and disconnect the account (where the connection is self-managed), or contact us to remove an agency-managed connection.
• On Facebook, go to Settings & Privacy → Settings → Business Integrations, select DraggonnB, and choose Remove. This revokes our access tokens immediately.

Once access is revoked, our system stops publishing on your behalf and the stored token becomes invalid.

Questions

For anything related to your data, contact info@draggonnb.online. See also our Privacy Policy.